Lost and Found

Belongings that are forgotten at the stations and delivered to Metro Istanbul by personnel or passengers can be picked up by applying to the Karakoy Lost Property Office.

Every found item delivered to Metro Istanbul is recorded in computer environment. Passengers with lost property; can receive their belongings by applying personally to the Lost Property Offices (after proving that the item belongs to them). If found items are not received by their owners, they are delivered to the IETT General Directorate Lost Property Office every 15 days. For your found items, you can call Alo 153 Beyaz Masa Line to notify and get information.